Privacy Policy

  1. Scope: Applies to all personal information collected through ESPRO websites and related digital services. Does not apply to third-party sites, distributors, or dealers.
  2. Data Collected: Includes names, contact details, billing/shipping information, payment info, IP addresses, browsing activity, and communications with ESPRO.
  3. How It’s Used: To process orders, ship products, provide customer service, send marketing communications, improve services, and for legal or security reasons.
  4. Sharing: Personal information may be shared with affiliates, distributors, dealers, payment processors, carriers, or if required by law. Data may also be transferred in case of a merger or sale. ESPRO does not sell personal data.
  5. Cookies & Tracking: Uses cookies, analytics (e.g., Google Analytics), and social media integrations to improve site performance and deliver targeted ads.
  6. Storage & Security: Data is stored in the U.S., protected with technical safeguards (like SSL), though no system is 100% secure.
  7. Retention: Data is kept as long as needed for business, legal, or warranty purposes, unless you request deletion.
  8. Your Rights: Users can access, correct, or request deletion of their data. California, Nevada, and EEA residents have additional rights under local laws (e.g., CCPA, GDPR).
  9. Children: Not intended for children under 13; data from minors will be deleted if collected.
  10. Changes: Policy may be updated anytime without prior notice; continued use means acceptance of changes.
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Return Policy

We offer a 100-day satisfaction guarantee! If you're not happy with your purchase, you can easily request a return authorization by emailing us at hello@espro.com.

Once your return is approved, simply pack your item in the original ESPRO box or a plain cardboard box, making sure to remove old labels and attach your return label. Please note that while we will issue a full refund for the item and the initial shipping fee, customers are responsible for the return shipping costs. For your protection, we recommend using a traceable carrier and keeping your tracking number, as ESPRO is not responsible for items that are lost or damaged in transit.

Once we receive and inspect your return, we will process your full refund, including the initial shipping fee, within 7 business days to your original payment method. Depending on your bank, it may take an additional 2–10 business days for the credit to appear.